Violence and aggression survey

Staff who work with distressed, anxious or angry customers can be at risk of physical or verbal abuse. You should not have to tolerate it as ‘part of the job’ or accept that it is an indication of failure on your part.

We want to understand how you feel about the way we deal with violence and aggression, the support we offer and if there is anything we can do to improve.

Your response will help inform an improvement plan to make sure you feel safe, and confident in our response to violence and aggression.