What you said

We received 11 responses to the survey.

Question	Agree %	Neutral %	Disagree %
The policy is easy to understand	63.7	36.4	0
The policy covers everything I expect to be included	54.6	27.3	18.2
The policy clearly explains your responsibility for pests and infestations in your home	72.7	27.3	0
The policy clearly explains Derby Homes’ responsibility for pests and infestations in your home	63.6	36.4	0

The respondents who disagreed were asked why. The feedback to question 2 asked for clarity around timescales for repairs related to pest infestations, and about squirrel infestations.

We also asked if there was anything else that had not been covered but we should consider, and respondents mentioned Risk Assessments and the cost of pest control treatments.