What we've done

We have made it clear in the booking form that the space hire is not for exclusive access, and that there is potential for Derby Homes trades staff or customers access the rooms.
We now have a team phone number and email which is advertised outside each community space and on the website.
We have reflected the wheelchair access in the Equality Impact Assessment and are working on reviewing accessibility for each room, in addition to the amount of furniture and room capacity to make sure it is safe.
We've changed the charging structure to an hourly rate to allow booking flexibility.
We've added that tenants who pay towards the charge of the room will be prioritised above all other groups and activities.
We reviewed the storage allowance for each room due to fire safety regulations.
We've added music licence requirements to the policy
We've enhanced the wording for our equality and diversity commitment for the spaces.