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Consultation has concluded
Derby Homes values tenant feedback, we want to use this feedback to help shape our ways of engaging with our customers across our services.
We strive to offer quality homes for our tenants, therefore, planned maintenance and routine inspection work are part of ensuring that quality remains high throughout the tenancy.
Recently, we have undertaken work with specialist damp proofing contractors to identify and rid homes of mould and condensation problems. We would value your feedback about how we interact with tenants experiencing these issues, and what services we can offer.
Please see the attached letter with an example of findings from an inspection visit, and complete the survey below to let us know your thoughts about this letter.
Derby Homes values tenant feedback, we want to use this feedback to help shape our ways of engaging with our customers across our services.
We strive to offer quality homes for our tenants, therefore, planned maintenance and routine inspection work are part of ensuring that quality remains high throughout the tenancy.
Recently, we have undertaken work with specialist damp proofing contractors to identify and rid homes of mould and condensation problems. We would value your feedback about how we interact with tenants experiencing these issues, and what services we can offer.
Please see the attached letter with an example of findings from an inspection visit, and complete the survey below to let us know your thoughts about this letter.
