Customer Voice Consultation

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Customer Voice are a group of volunteers, made up of Derby Homes’ tenants, who play a key role in making sure Derby Homes offers the best service. They work with us by scrutinising services and report to the Operational Board on how these services could be improved.

They're looking to start their next project and want your help to decide what service area they should review.

click the survey link below to have your say.

This consultation is now closed.

Visit the Customer Voice pages to explore our previous and upcoming projects.

Customer Voice are a group of volunteers, made up of Derby Homes’ tenants, who play a key role in making sure Derby Homes offers the best service. They work with us by scrutinising services and report to the Operational Board on how these services could be improved.

They're looking to start their next project and want your help to decide what service area they should review.

click the survey link below to have your say.

This consultation is now closed.

Visit the Customer Voice pages to explore our previous and upcoming projects.

  • What you said

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    Of the five options, your top three services were:

    • Anti-social behaviour
    • Customer service
    • Complaints

    Customer Voice are currently working on a project around the new tenant satisfaction measures that have recently come out. They will revisit the results of the consultation at a later date.

Page last updated: 21 Feb 2025, 02:27 PM