What you said

  • 65% said they agreed that the policy was easy to read
  • 72% said it was easy to understand
  • 71% said the policy directly affects them
  • 93% said the policy clearly explained what condition their new home should be in, when they first move in
  • 93% said it would have helped to have a document available, that outlined the Lettable Standards with images showing what to expect, when they first moved in to their new home.


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