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Carrying out repairs is one of the most important services we deliver. We want our properties to be maintained in an affordable manner and to ensure all customers are provided with a safe, warm and dry home, where everything is in working order.
This policy covers responsive repairs services to customers who rent their home under a tenancy agreement and those who own them as leaseholders.
Your feedback is important to us and we would like to hear your views on this policy. Have a read through it here before taking part in our short survey.
You may also find it helpful to read the related policies in the Documents section on this page in conjunction with this policy and the Repairs section on our website Repairs and maintenance - Derby Homes.
This consultation is now closed.
Carrying out repairs is one of the most important services we deliver. We want our properties to be maintained in an affordable manner and to ensure all customers are provided with a safe, warm and dry home, where everything is in working order.
This policy covers responsive repairs services to customers who rent their home under a tenancy agreement and those who own them as leaseholders.
Your feedback is important to us and we would like to hear your views on this policy. Have a read through it here before taking part in our short survey.
You may also find it helpful to read the related policies in the Documents section on this page in conjunction with this policy and the Repairs section on our website Repairs and maintenance - Derby Homes.
