The aim of this survey is to better understand how you think we are doing in providing quality homes and services. It should take no longer than 10 minutes. Your answers will be collected and shared anonymously with the Regulator of Social Housing. Your feedback will be used to calculate annual Tenant Satisfaction Measures which we will publish on our website. We may also need to provide your information directly to Derby City Council to monitor how we perform.
We will also ask you to confirm some personal information such as your age, ethnicity, gender, and whether you have any vulnerabilities or additional needs that you feel we should know about. In addition to the survey, we will use this information to update our records, so they are accurate.
Derby Homes is the data controller and any information you provide will be held securely on our systems. By taking part in this survey, you are giving your consent for us to use your data for the purpose stated. If you would like to withdraw your consent after taking part in this survey, you can contact information.governance@derbyhomes.org
For more information on our Fair Processing Notice, please visit the Derby Homes website or we can send you a printed copy on request.
